Brookdale Senior Living New York reviews

1638635155

eileen brooks

google

Hi Eileen, we are sorry to hear you don't feel our rent is priced fairly and we are glad you feel that your brother is happy and safe. We take your comments seriously and have shared your concerns with our management team for review.

1638805885

3

My brother lives here. He is totally handicapped. Avondale Nursing Services provides his Aides. Brookdale provides his physical environment, i.e. room. , and his meals. I believe his rent is too high for services rendered, but he is happy and safe.

1571435386

SSS SS

google

Lily, we are sorry to see that we have not met your expectations and hope you will call us at 855-717-5638 so that we may learn more and discuss any concerns you have. Thank you.

1570735526

1

No star

1609800114

Ellen Gatti

google

5

My mom and dad moved here 10 years ago. When Dad needed assistance, the aides were there to provide it and always with a smile. He is no longer with us, but Mom continues to thrive. She loves it and is on many committees and groups. Activites are many and various - can't enumerate them all, but suffice to say that there is something for everyone. My siblings and I always visited her at least once a week before Covid and had many wonderful dinners in the dining room. Mom has many friends here, but unfortunately, she hasn't been able to see them this year, so in lieu of visits with her friends, she especially loves having the ability to walk along the Hudson and in the parks - the location could not be better suited for her and the safety of the area makes us all feel content that she is safe. Since the pandemic hit, we could not be happier with the care and attention given to the residents since we could not be there in person. The daily communications at the beginning of the pandemic were a lifeline to all the families and everyone at Brookdale is so responsive. We feel that Brookdale is the best place for her and we especially appreciate the attentions of Brendan, Leila, Whitney and Dr. Q. We are so happy with Brookdale that we recently had another family member move in and he is very happy, as well. Highly recommended!!!

1654025736

Anteo Fabris

google

5

Our family is so pleased to have found Brookdale! The outstanding staff at Brookdale has been extremely accommodating and always cheerful and kind whenever we have needed help day or night! We are very grateful to the dedicated individuals who have so kindly and graciously contributed to the transition of our mothers move into a new home environment. It has been a big help and a relief to us, as we care for our mother in this new stage of her life. Thank you all at Brookdale, Battery Park City!

1654134297

Helen Feinstein

google

Hi Helen, we take your comments seriously and have shared them with our management team. Thank you.

1654272758

2

Expensive senior living. Somewhat depressing